Chico's Return Policy: Window, Exceptions & Refund Timeline (2026)
Clear breakdown of Chico's's return policy, including return window, receipt requirements, exceptions, and expected refund timeline.
Quick summary
- Return window: 60 days
- Receipt required: Usually yes
- Refund timeline: 10 days
- Return methods: in store, mail
How Chico's's policy compares
Chico's's 60-day return window is more generous than the 30-day median across the 500 retailers tracked in this directory. 38 other retailers here match the same 60-day window, while 53 give you more time and 408 give you less. Its typical refund turnaround of about 10 days is right at the directory median of 10 days.
How to return an item to Chico's
- In store — Bring the item to a store location for the fastest processing.
- By mail — Ship the item back — keep the tracking number until the refund posts.
Condition requirements
Unworn items with tags attached
Common exceptions
Final sale items excluded
Accuracy disclaimer
Return policies can change at any time. This page is for educational use and may not reflect real-time policy changes. Confirm details directly on the retailer website.
Last updated: · Last verified:
Official source: https://www.chicos.com/customer-service/returns
Frequently asked questions
How long do I have to return items to Chico's?
Most Chico's purchases can be returned within 60 days. To qualify: Unworn items with tags attached. Note: Final sale items excluded.
Do I need a receipt for Chico's returns?
Yes — keep your receipt or order confirmation for Chico's returns; it is usually required and speeds up refund processing. Returns are accepted in store or by mail.
How long do Chico's refunds take?
Once Chico's accepts your return, expect the refund in about 10 days — exact timing also depends on your bank or card issuer. If you return by mail, transit time can add a few days before processing starts.