Five Below Return Policy: Window, Exceptions & Refund Timeline (2026)
Clear breakdown of Five Below's return policy, including return window, receipt requirements, exceptions, and expected refund timeline.
Quick summary
- Return window: 90 days
- Receipt required: Usually yes
- Refund timeline: 10 days
- Return methods: in store
From the Purchy blog
Five Below Return Policy 2026: Complete Guide to Returns, Exchanges & Refunds →Our in-depth guide from the Purchy blog
How Five Below's policy compares
Five Below's 90-day return window is more generous than the 30-day median across the 500 retailers tracked in this directory. 28 other retailers here match the same 90-day window, while 24 give you more time and 447 give you less. Its typical refund turnaround of about 10 days is right at the directory median of 10 days.
How to return an item to Five Below
- In store — Bring the item to a store location for the fastest processing.
Condition requirements
Items in original condition with receipt
Common exceptions
Gift cards and opened electronics excluded
Accuracy disclaimer
Return policies can change at any time. This page is for educational use and may not reflect real-time policy changes. Confirm details directly on the retailer website.
Last updated: · Last verified:
Official source: https://support.fivebelow.com/hc/en-us/articles/223777307
Frequently asked questions
How long do I have to return items to Five Below?
Most Five Below purchases can be returned within 90 days. To qualify: Items in original condition with receipt. Note: Gift cards and opened electronics excluded.
Do I need a receipt for Five Below returns?
Yes — keep your receipt or order confirmation for Five Below returns; it is usually required and speeds up refund processing. Returns are accepted in store only.
How long do Five Below refunds take?
Once Five Below accepts your return, expect the refund in about 10 days — exact timing also depends on your bank or card issuer.