La-Z-Boy Return Policy: Window, Exceptions & Refund Timeline (2026)
Clear breakdown of La-Z-Boy's return policy, including return window, receipt requirements, exceptions, and expected refund timeline.
Quick summary
- Return window: 30 days
- Receipt required: Usually yes
- Refund timeline: 14 days
- Return methods: in store
How La-Z-Boy's policy compares
La-Z-Boy's 30-day return window is in line with the 30-day median across the 500 retailers tracked in this directory. 336 other retailers here match the same 30-day window, while 114 give you more time and 49 give you less. Its typical refund turnaround of about 14 days is slower than the directory median of 10 days.
How to return an item to La-Z-Boy
- In store — Bring the item to a store location for the fastest processing.
Condition requirements
Items in original condition with receipt
Common exceptions
Custom orders may have restocking fee
Accuracy disclaimer
Return policies can change at any time. This page is for educational use and may not reflect real-time policy changes. Confirm details directly on the retailer website.
Last updated: · Last verified:
Official source: https://www.la-z-boy.com/content/returns
Frequently asked questions
How long do I have to return items to La-Z-Boy?
Most La-Z-Boy purchases can be returned within 30 days. To qualify: Items in original condition with receipt. Note: Custom orders may have restocking fee.
Do I need a receipt for La-Z-Boy returns?
Yes — keep your receipt or order confirmation for La-Z-Boy returns; it is usually required and speeds up refund processing. Returns are accepted in store only.
How long do La-Z-Boy refunds take?
Once La-Z-Boy accepts your return, expect the refund in about 14 days — exact timing also depends on your bank or card issuer.