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REI Return Policy: Window, Exceptions & Refund Timeline (2026)
Clear breakdown of REI's return policy, including return window, receipt requirements, exceptions, and expected refund timeline.
Quick summary
- Return window: 365 days
- Receipt required: Usually yes
- Refund timeline: 10 days
- Return methods: in store, mail
Condition requirements
Items may be returned if not satisfactory
Common exceptions
Normal wear and damage from misuse excluded
Accuracy disclaimer
Return policies can change at any time. This page is for educational use and may not reflect real-time policy changes. Confirm details directly on the retailer website.
Last updated: 2026-03-01 · Last verified: 2026-03-01
Official source: https://www.rei.com/help/returns
Frequently asked questions
How long do I have to return items to REI?
Most items are eligible for return within 365 days, but some categories may follow different rules.
Do I need a receipt for REI returns?
A receipt or order confirmation is usually required for the fastest refund processing.
How long does a REI refund take?
Refunds are commonly processed in about 10 days after the return is accepted.