Von Maur Return Policy: Window, Exceptions & Refund Timeline (2026)
Clear breakdown of Von Maur's return policy, including return window, receipt requirements, exceptions, and expected refund timeline.
Quick summary
- Return window: 90 days
- Receipt required: Not always
- Refund timeline: 10 days
- Return methods: in store, mail
Condition requirements
Items in original condition
Common exceptions
Altered items excluded
Accuracy disclaimer
Return policies can change at any time. This page is for educational use and may not reflect real-time policy changes. Confirm details directly on the retailer website.
Last updated: 2026-03-06 · Last verified: 2026-03-06
Official source: https://www.vonmaur.com/CustomerService/ReturnPolicy.aspx
Frequently asked questions
How long do I have to return items to Von Maur?
Most items are eligible for return within 90 days, but some categories may follow different rules.
Do I need a receipt for Von Maur returns?
A receipt is often helpful but not always required. Von Maur may use account lookup when available.
How long does a Von Maur refund take?
Refunds are commonly processed in about 10 days after the return is accepted.