Marshalls Return Policy: Window, Exceptions & Refund Timeline (2026)
Clear breakdown of Marshalls's return policy, including return window, receipt requirements, exceptions, and expected refund timeline.
Quick summary
- Return window: 40 days
- Receipt required: Usually yes
- Refund timeline: 10 days
- Return methods: in store, mail
From the Purchy blog
Marshalls Return Policy 2026: Complete Guide to Returns, Exchanges & Refunds →Our in-depth guide from the Purchy blog
How Marshalls's policy compares
Marshalls's 40-day return window is more generous than the 30-day median across the 500 retailers tracked in this directory. 4 other retailers here match the same 40-day window, while 108 give you more time and 387 give you less. Its typical refund turnaround of about 10 days is right at the directory median of 10 days.
How to return an item to Marshalls
- In store — Bring the item to a store location for the fastest processing.
- By mail — Ship the item back — keep the tracking number until the refund posts.
Condition requirements
Items must be in original condition with tags
Common exceptions
Swimwear and intimates require tags attached
Accuracy disclaimer
Return policies can change at any time. This page is for educational use and may not reflect real-time policy changes. Confirm details directly on the retailer website.
Last updated: · Last verified:
Official source: https://www.marshalls.com/us/store/jump/topic/Return-Policy/2400036p
Frequently asked questions
How long do I have to return items to Marshalls?
Most Marshalls purchases can be returned within 40 days. To qualify: Items must be in original condition with tags. Note: Swimwear and intimates require tags attached.
Do I need a receipt for Marshalls returns?
Yes — keep your receipt or order confirmation for Marshalls returns; it is usually required and speeds up refund processing. Returns are accepted in store or by mail.
How long do Marshalls refunds take?
Once Marshalls accepts your return, expect the refund in about 10 days — exact timing also depends on your bank or card issuer. If you return by mail, transit time can add a few days before processing starts.